Working with us, whether it's our Virtual Assistant or Business Management services you have, should feel easy, empowering, and productive.

Here's what you can expect from us and how we’ll work together:

1. Clear Communication

• We’ll respond to emails/messages within 24 hours during working hours.
• Our working hours are: Monday to Friday 9:00am to 3:00pm – We are happy to agree set check-in times if helpful.
• We use Whatsapp and email to keep communication clear and Asana for tasks to remain on track.

2. Flexible Support

• We offer both ad-hoc support and regular monthly packages – whichever suits your needs.
• Tasks can be sent via email, shared Google Docs, or your preferred system.
• We work behind the scenes so you can stay focused on the big picture.

3. Confidentiality & Trust

• Everything you share with us stays confidential.
• We are GDPR-compliant and happy to sign an NDA if needed.
• You’ll always be kept in the loop on progress – no chasing, no guesswork.

4. Transparent Time Tracking

• Time is logged carefully for pay-as-you-go tasks, and we'll provide regular updates so you know where things stand.
• For retainer packages, you’ll receive a summary at the end of each week or month.

5. Proactive Input

• We are not just a doers! We have years of experience and can spot ways to streamline things, suggest time-saving tools, and share insights if I think they’ll help.
• Your wins are our wins – we are genuinely invested in your success.

6. Simple Invoicing

• You’ll receive invoices monthly (or per project, depending on our agreement).
• Payment terms are normally 7 days and we accept bank transfers.